Refund Policy
Last Updated: 19 January 2026
1. Overview
DOIT Website services provides digital fitness coaching services and aims to balance customer satisfaction with Qatar consumer protection requirements.
2. Digital service nature
Services include digital workout plans, dietary guidance, and AI-assisted coaching. Once access is granted and the service has commenced, refunds are generally not provided except in the circumstances below.
3. Refund eligibility and cancellation
You may be eligible for a full or partial refund for significant unresolved technical failure, accidental duplicate payment, or defective digital service requirements under Qatari law. You may cancel a subscription at any time and retain access until the end of the current billing period, unless product terms say otherwise.
4. How to request a refund
Contact [email protected] with your account email, transaction ID or payment reference, and reason for the refund request.
Need help?
Our team can help with plan, billing, and service access questions before you request a refund.
