Account and Data Deletion

DoIT Fitness users can request deletion of their account and associated personal data from inside the mobile app where available, or by emailing [email protected] from the email address linked to the account.

In the app, open Profile or Settings, choose Delete Account, and follow the confirmation steps. If you cannot access the app, email [email protected] and include the email address used for your DoIT Fitness account so we can verify the request.

Account deletion removes or de-identifies personal data associated with your DoIT Fitness account, including profile information, fitness goals, body measurements, workout and nutrition data, progress records, coach messages, device tokens, and related app data where deletion is legally and technically possible.

Some limited records may be retained where required for legal, security, fraud-prevention, accounting, dispute, tax, regulatory, or payment-processing reasons. Retained records are limited to what is necessary for those purposes.

Deleting your DoIT Fitness account does not automatically cancel subscriptions managed by Apple App Store, Google Play, or another payment provider. You must cancel any active subscription through the billing provider that manages it.

Deleting the app from your device does not delete your account or server-side data. You must request account deletion using the app flow or by contacting support.

We may ask you to verify your identity before processing a deletion request. Most requests are reviewed promptly, but completion time may vary depending on verification, active billing records, fraud-prevention checks, and legal requirements.

After deletion is requested, access to the account may be disabled or placed into a pending deletion state while the request is processed.